Payment Information

At Fortuin Casino we offer the greatest ease and options for making deposits in a secure and swift way. Choose from all the leading payment providers such as Visa, Mastercard, Skrill, Neteller, Paysafecard, Bank Transfer and much more.

100% Deposit Guarantee

Your deposit is safe at Fortuin Casino and we have made huge investments in technology and training staff to make your information and financial data secure. During transactions from and to Fortuin Casino we use encryption technology so that data can be sent safely over the internet.

Fast Withdrawals

When you have a big win and want to get your funds, this is where we shine! We love it when players win big and for this reason, we have made a system to get your winnings as efficiently as possible. The withdrawal options are tied to the way you have made your deposit. For example, if you have made a deposit with a VISA card then we will send the funds to your VISA card. The withdrawal process is smart so that you easily select the relevant withdrawal method, submit the amount followed by a confirmation.

We process withdrawal requests within 24 hours on all working days. If you make your withdrawal before 6 AM, it will be processed the same morning. There are no fees associated with withdrawals meaning that we process exactly what you request without applying additional transaction costs. Sometimes we require documents to verify your account before processing a withdrawal. The customer support team will inform you about what is required and once verified your withdrawal will be processed.

The 6 AM deadline for processing withdrawals is useful to know in case you want to continue playing. If you have an active withdrawal pending, you can cancel this withdrawal in the "My Account" section in the top menu of the site. After cancelling a withdrawal you can play all the games you want, hopefully creating a bigger balance in the process. When you are finished playing, just request a new withdrawal. No fees or charges are applied for requesting withdrawals, so go ahead and keep on playing as you wish and make as many new requests as you wish.

Verifying your account

There are times that we need to verify your account by seeing some documents. This helps to ensure a safe gaming platform as we have to know that you in person have authorised any deposits and withdrawals. Additionally, there are other rules for online gaming that we must adhere to for our licenses and these documents are part of the process required from us to continue operating an online gaming website. We do our best to make the verification process as easy and painless as possible. If your account is required to be verified then a customer support agent will get in touch with you requesting the necessary specific documents. These will be a personal identification document such as a passport, a proof of address in terms of a utility bill or phone bill and a copy or screenshot of the payment method you have used. When Fortuin Casino has received the documents our team will move as quickly as possible to verify them and authorise your withdrawals. You do not need to verify yourself for every withdrawal, usually it is a one off request. However, if you add new payment methods then we will have to request a copy of these.

More information about the verification of your account, including a full FAQ, is available under the "My Account" section and by opening the “verification” page on the left side menu.

BELANGRIJKE MEDEDELING:

Op 27 mei 2017 jl. heeft de Nederlandse Kansspelautoriteit aangekondigd nieuwe stappen te zetten in het bestrijden van kansspelen op afstand met als resultaat dat nieuwe prioriteringscriteria worden toegepast per 1 juni 2017.

Door de wijziging van deze wetgeving zijn wij genoodzaakt Fortuin Casino te sluiten per 1 juni 2017.

Dit is natuurlijk zeer vervelend nieuws, voornamelijk ten aanzien van de timing en de snelheid waarmee we dit besluit hebben moeten nemen.

Vanzelfsprekend, onze oprechte excuses voor het ongemak!

Met vriendelijke groet,

Team
Fortuin Casino.com

Praktische zaken:
1) De klantenservice van Fortuin Casino blijft beschikbaar.
- Mail ons via: service@fortuincasino.com;
- Bel ons via: +356 2032 0033;
- Of start de live-chat;

2) Uw balans is veilig!
- U heeft een balans en u wilt uw tegoed laten uitbetalen? Dat is geen enkel probleem. E-mail uw uitbetalingsverzoek naar: service@fortuincasino.com. Wij zullen de uitbetaling klaar zetten en verwerken, precies zoals u van ons gewend bent.

Meer informatie:
1) Nieuwsbericht Nederlandse Kansspelautoriteit:
http://www.kansspelautoriteit.nl/nieuws/alle-nieuwsberichten/2017/mei/kansspelautoriteit/
2) Stand van zaken regulering wetvoorstel kansspelen op afstand:
http://www.kansspelautoriteit.nl/algemene-onderdelen/secundaire-navigatie/veelgestelde-vragen/veelgestelde-vragen/wetsvoorstel-online/stand-zaken-rond/