Responsible gaming is all about controlling your gambling
The majority of players find online gaming to be an enjoyable recreation with amazing thrills and excitement. However gambling can become addictive and therefore we want to help you to control your gambling needs. This can be done by taking a break or setting limits.
Taking a break
If you feel the need to take a break from playing games of chance at Fortuin Casino this is definitely possible. It is important to understand that taking a break by using this system is done with immediate effect and will completely block access to your account during the time you wish the account to be locked. While the account is locked you are not able to login, to deposit, to request a withdraw or play games. If a player wants to reopen their account before the take a break period has expired then they need to contact customer support. The customer support agent will provide you with a form that requires you to state the reasons for taking the break initially and why you would like to reopen the account. If the form is accepted a 7 day cool down period will kickin before you can access your account.
Setting Limits
To keep gambling at Fortuin Casino in control we offer, next to our take a break system, a set of advanced limits you can impose. The various limit options we offer are a Loss Limit, Wager Limit, Time Limit and Deposit Limit. Below the limits are explained briefly:
- 1. Loss Limit – if luck isn’t on your side, set how much you don’t mind losing over an amount of time.
- 2. Bet Limit – set how much you allow yourself to wager in a day, week, or month
- 3. Time Limit – simply how long you want to have your account to be available to place bets per day.
- 4. Deposit Limit – Set a maximum amount you would like to be able to deposit within the period of a day, week or month.
Responsible Gaming Assistance
For any of the limits or player protection available, please contact customer support who will be on hand to help you create the account that is right for you. If you find yourself needing more help please consider the use of the following services.
Betfilter
Is software that is designed to stop you from being able to access gambling websites. Visit betfilter.com for more information about their service and to download the software.
Problem Gambling support
If you are unable to control your online gaming and feel your playing is excessive and causing you trouble, these organisations are ready to give you the support you need to overcome this.
- www.jellinek.nl/ (offers help in English/Turkish/Dutch and Arabic)
- www.gamcare.org.uk/ (English only)
